Resolved incident

Some users may have issues accessing Canva

Canva · Major · Started

Duration
1h 2m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Canva

    Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

  2. Investigating

    Canva

    We are continuing to investigate this issue.

  3. Identified

    Canva

    Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

  4. Monitoring

    Canva

    A fix has been implemented and we are currently monitoring

  5. Resolved

    Canva

    This incident has been resolved.