Resolved incident

Some users may have issues using Canva

Canva · Major · Started

Duration
20m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident is now resolved. Thank you for your patience and understanding.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Canva

    Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. Identified

    Canva

    The issue has been identified: - Users are shown the wrong status of their subscription

  3. Resolved

    Canva

    This incident is now resolved. Thank you for your patience and understanding.