Some users may have issues accessing Canva

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   5 months ago

   Canva

   Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

2. Investigating

   5 months ago

   Canva

   Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

3. Monitoring

   5 months ago

   Canva

   A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

4. Resolved

   5 months ago

   Canva

   This incident is now resolved. Thank you for your patience and understanding.