Resolved incident

Some users are experiencing issues with AI image and video generation.

Canva · Major · Started

Duration
24h 31m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident is now resolved. Thank you for your patience and understanding.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Canva

    This incident is now resolved. Thank you for your patience and understanding.

  2. Identified

    Canva

    Some users may have issues with: - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.

  3. Identified

    Canva

    Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.