Resolved incident

Users are experiencing issues loading Canva

Canva · Major · Started

Duration
2h 52m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident is now resolved. Thank you for your patience and understanding.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Canva

    This incident is now resolved. Thank you for your patience and understanding.

  2. Monitoring

    Canva

    We've implemented a fix and monitoring results.

  3. Monitoring

    Canva

    We've implemented a fix and monitoring results.

  4. Identified

    Canva

    We are working with Cloudflare to fix the issue.

  5. Identified

    Canva

    Our CDN provider Cloudflare is having issues resulting in Canva being unable to load for some users. Please refer to https://www.cloudflarestatus.com/

  6. Identified

    Canva

    We are continuing to work on a fix for this issue.

  7. Identified

    Canva

    Users may be unable to load Canva.