Resolved incident

Some users may have issues accessing Canva

Canva · Major · Started

Duration
22h
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Canva

    This incident has been resolved.

  2. Monitoring

    Canva

    We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.

  3. Monitoring

    Canva

    We've seen recovery and are currently monitoring for any further issues.

  4. Identified

    Canva

    We’re currently experiencing intermittent issues due to an ongoing AWS service disruption. AWS has acknowledged the issue on their status page. We’re monitoring the situation closely and will update as more information becomes available. For vendor updates, see: https://health.aws.amazon.com/health/status

  5. Investigating

    Canva

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.