Resolved incident

Users may experience issues opening new and existing designs

Canva · Critical · Started

Duration
5h 28m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

This incident is now resolved. Thank you for your patience and understanding.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Canva

    This incident is now resolved. Thank you for your patience and understanding.

  2. Monitoring

    Canva

    The incident is now mitigated. We will continue to monitor and resolve after confirming operations are stable.

  3. Investigating

    Canva

    We are continuing to investigate this issue.

  4. Investigating

    Canva

    We are continuing to investigate this issue.

  5. Investigating

    Canva

    Users may experience issues opening new and existing designs. Our engineers are working to resolve the issue.