Media uploads failing for some users

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   8 months ago

   Canva

   This incident is now mitigated. Thank you for your patience and understanding.

2. Investigating

   8 months ago

   Canva

   Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might be logged out, offline or Canva's servers are unreachable." We are currently investigating and working to mitigate the issue.

3. Investigating

   8 months ago

   Canva

   Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might me logged out, offline or Canva's servers are unreachable.