Avalara Service Degradation

Resolved

Minor impact

Started

Lasted 3h 9m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    The errors stopped as of 08:25 AM UTC, and we are monitoring the affected systems for stability.

  3. Investigating

    We are investigating a technical issue with our tax calculation provider, Avalara, that is impacting some subscription renewals and invoicing processes. We are following up with Avalara on this and will keep this incident updated as we progress.