Resolved incident

API Service Degradation

Chargebee · Major · Started

Duration
< 1m
Severity
Major
Status
Resolved

Summary

Major · Resolved

We experienced intermittent API request timeouts in the EU region during the window from 15-7-2026 21:56:00 UTC to 16-07-2026 01:23:55 UTC. The issue has since been resolved, and services are operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Chargebee

    We experienced intermittent API request timeouts in the EU region during the window from 15-7-2026 21:56:00 UTC to 16-07-2026 01:23:55 UTC. The issue has since been resolved, and services are operating normally.