Delays in Data Sync and Payment Statuses

Resolved

Minor impact

Started

Lasted 29h 16m

View official incident ↗

Updates

  1. Resolved

    We have concluded our monitoring period and observed no further issues. All systems are operating normally. Thank you for your continued patience.

  2. Monitoring

    We have successfully deployed a patch to address the underlying issue. We will continue to monitor the system to ensure ongoing stability. Thank you for your patience while we worked to resolve this issue.

  3. Monitoring

    We are currently monitoring an issue causing background processing delays. As a result, you may notice delays in payment status updates and slower sync times for third-party integrations. Core platform functionality remains completely unaffected, and we have implemented safeguards to maintain overall system stability while we resolve the actual root cause.