Resolved incident

Degraded Performance: Outbound Email Notifications

Chargebee · Minor · Started

Duration
39m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We have restored outbound email functionality for test environments. This incident has been resolved. -- Live sites were not impacted during this service window.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Chargebee

    We are investigating an issue with our email provider that is causing delays in system notifications for test sites. Live sites are not impacted and remain fully operational. We are working with the provider to restore normal email functionality for our test environments. We will keep you posted as we progress.

  2. Resolved

    Chargebee

    We have restored outbound email functionality for test environments. This incident has been resolved. -- Live sites were not impacted during this service window.