GoCardless API Disruption

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   8 months ago

   Chargebee

   We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through GoCardless. GoCardless has confirmed that some users are experiencing a blank screen when accessing the GoCardless Dashboard. There have also been reports of API disruptions. More details here - https://www.gocardless-status.com/incidents/01KJ7YN58MXE8PKB2WRDB4HGYK

2. Monitoring

   8 months ago

   Chargebee

   GoCardless have identified the root cause and implemented a fix. Access to the GoCardless dashboard and APIs is recovering at the moment.

3. Resolved

   8 months ago

   Chargebee

   This incident has been resolved.