Degraded Performance - Chargebee Copilot

Resolved

Minor impact

Started

Lasted 1h 6m

View official incident ↗

Updates

  1. Resolved

    We have confirmed that these alerts were false positive and no actual degradation of service occurred. We apologize for any confusion this may have caused.

  2. Identified

    We are aware of an issue causing server errors to appear in the Chargebee Copilot panel within the Growth application. Users may be unable to load or interact with the Copilot interface. All core billing functions are completely unaffected and operating normally.