Resolved incident
Degraded Performance - Chargebee Copilot
Chargebee · Minor · Started
- Duration
- 1h 6m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
We have confirmed that these alerts were false positive and no actual degradation of service occurred. We apologize for any confusion this may have caused.
Event timeline
How this incident unfolded, from the official status page.
Identified
Chargebee
We are aware of an issue causing server errors to appear in the Chargebee Copilot panel within the Growth application. Users may be unable to load or interact with the Copilot interface. All core billing functions are completely unaffected and operating normally.
Resolved
Chargebee
We have confirmed that these alerts were false positive and no actual degradation of service occurred. We apologize for any confusion this may have caused.