Sign-in Clerk components unavailable for some domains

Resolved

Started

Lasted 10h 11m

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Updates

  1. Resolved

    We continue to work with our DNS provider to discover the source of the issue. We currently believe approximately 0.37% of traffic was impacted by being unable to resolve DNS of the CDN that provides ClerkJS.

  2. Monitoring

    We have observed that failures to load Clerk JS (reported by dashboard.clerk.com: http://dashboard.clerk.com) last occurred 30minutes ago, and this would correlate with failures reported from Clerk applications. We are in contact with our DNS providers to understand the root cause.

  3. Investigating

    We are currently investigating an issue where Clerk JS cannot be downloaded, preventing sign in or sign up when using Clerk components. We believe this is related to DNS clerk.[your_domain].com "clerk.[your_domain].com": http://clerk.domain.com, and are working to discover the cause and scope of the issue.