Delayed audit log delivery for WARP and Zero Trust services

Resolved

Major impact

Started

Lasted 6h 38m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We are investigating an issue affecting audit log delivery for WARP API. Audit logs for some customers may be delayed or not delivered, and some dependent services may also be affected. We have identified the cause as a capacity problem in a shared internal data pipeline in our PDX region. Mitigations are in place and the pipeline is partially recovered. We are continuing to monitor and work toward full recovery.