API Shield JWT Validation Errors

Resolved

Minor impact

Started

Lasted 11h 44m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    Cloudflare is investigating an issue affecting API Shield JWT validation for customers using symmetric keying material. Our team is actively working on restoring normal service.