Resolved incident

OTP Deliverability Errors

Cloudflare · Minor · Started

Duration
39m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Cloudflare engineering determined that customers didn't actually experience elevated levels of OTP failures. The rise in failures was an isolated incident without widespread impact.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Cloudflare

    We are investigating an issue causing a high percentage of Access One Time Pin emails to fail. All other authentication methods are operating as normal.

  2. Resolved

    Cloudflare

    Cloudflare engineering determined that customers didn't actually experience elevated levels of OTP failures. The rise in failures was an isolated incident without widespread impact.