Degraded Performance - Usage Data & Reporting Delays

Resolved

Minor impact

Started

Lasted 24h 32m

View official incident ↗

Updates

  1. Resolved

    The affected delivery and usage reports should now be fully operational. If you're still experiencing issues loading usage reports or dashboards and the problem remains after a hard refresh of your browser, please open a support request for our team to check the details.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    Following an incident with a third-party service provider, we’re experiencing delays in receiving and processing usage data. Until this is resolved, dashboards and reports in your account may load inconsistently or appear out of date (missing the last few hours of usage).