Resolved incident
Degraded Performance - Usage Data & Reporting Delays
Cloudinary · Minor · Started
- Duration
- 24h 32m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
The affected delivery and usage reports should now be fully operational. If you're still experiencing issues loading usage reports or dashboards and the problem remains after a hard refresh of your browser, please open a support request for our team to check the details.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Cloudinary
Following an incident with a third-party service provider, we’re experiencing delays in receiving and processing usage data. Until this is resolved, dashboards and reports in your account may load inconsistently or appear out of date (missing the last few hours of usage).
Monitoring
Cloudinary
A fix has been implemented and we are monitoring the results.
Resolved
Cloudinary
The affected delivery and usage reports should now be fully operational. If you're still experiencing issues loading usage reports or dashboards and the problem remains after a hard refresh of your browser, please open a support request for our team to check the details.