Resolved incident

Webhook Notification Delivery Delays

Cloudinary · Minor · Started

Duration
22h 39m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

After several hours of further monitoring, we've confirmed that webhooks notification queues have remained stable and new notifications are being processed as expected.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Cloudinary

    We are currently experiencing delays in our webhook notification delivery system. Customers may observe that webhook events are delivered later than expected. Our engineering team is actively investigating the root cause and working to restore normal delivery speeds. We will provide updates as more information becomes available.

  2. Investigating

    Cloudinary

    We are continuing to investigate this issue.

  3. Monitoring

    Cloudinary

    A fix has been implemented and we are monitoring the results.

  4. Investigating

    Cloudinary

    We are aware that webhook notifications aren't being received and are investigating it.

  5. Monitoring

    Cloudinary

    A fix has been implemented and we are monitoring the results.

  6. Resolved

    Cloudinary

    After several hours of further monitoring, we've confirmed that webhooks notification queues have remained stable and new notifications are being processed as expected.