Resolved incident
Cloudinary Support Portal Outage
Cloudinary · Critical · Started
- Duration
- 4h 48m
- Severity
- Critical
- Status
- Resolved
Summary
Critical · Resolved
This incident has been resolved.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Cloudinary
We are currently investigating an incident where Cloudinary's support site is not accessible. Affected users may be unable to view existing tickets or submit new requests through the portal. Our support portal is powered by a third-party vendor, and the outage does not affect any Cloudinary services. Existing tickets and data are not affected and remain safe.
Identified
Cloudinary
Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.
Monitoring
Cloudinary
Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.
Resolved
Cloudinary
This incident has been resolved.