PDF transformations may fail under specific conditions(q_auto) at the time of Upload.

Resolved

None impact

Started

Lasted 14h 1m

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Updates

  1. Resolved

    A fix has been implemented and this issue has been resolved

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    We’re currently experiencing an issue affecting a subset of PDF uploads and deliveries. Some PDF processing operations may fail under specific conditions such as q_auto.