Resolved incident

PDF transformations may fail under specific conditions(q_auto) at the time of Upload.

Cloudinary · None · Started

Duration
14h 1m
Severity
None
Status
Resolved

Summary

None · Resolved

A fix has been implemented and this issue has been resolved

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Cloudinary

    We’re currently experiencing an issue affecting a subset of PDF uploads and deliveries. Some PDF processing operations may fail under specific conditions such as q_auto.

  2. Identified

    Cloudinary

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    Cloudinary

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Cloudinary

    A fix has been implemented and this issue has been resolved