Resolved incident

Asset thumbnails not loading correctly in Media Library Widget

Cloudinary · Minor · Started

Duration
57m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

A new version of the Media Library Widget has been published with a fix for this issue. If you're still seeing errors with the thumbnails/previews, please clear your browser cache to ensure you're using the newest version of the widget code.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Cloudinary

    We are investigating a reported issue where asset thumbnails/previews are not loading correctly when using the Media Library Widget embedded in a website or application. Other functionality of the widget is not believed to be affected at this time, and the thumbnail/preview issue is actively being worked; we hope to have a resolution soon.

  2. Identified

    Cloudinary

    The source of the issue has been identified, and a fix will be deployed as soon as possible

  3. Resolved

    Cloudinary

    A new version of the Media Library Widget has been published with a fix for this issue. If you're still seeing errors with the thumbnails/previews, please clear your browser cache to ensure you're using the newest version of the widget code.