Asset thumbnails not loading correctly in Media Library Widget

Resolved

Minor impact

Started

Lasted 57m

View official incident ↗

Updates

  1. Resolved

    A new version of the Media Library Widget has been published with a fix for this issue. If you're still seeing errors with the thumbnails/previews, please clear your browser cache to ensure you're using the newest version of the widget code.

  2. Identified

    The source of the issue has been identified, and a fix will be deployed as soon as possible

  3. Investigating

    We are investigating a reported issue where asset thumbnails/previews are not loading correctly when using the Media Library Widget embedded in a website or application. Other functionality of the widget is not believed to be affected at this time, and the thumbnail/preview issue is actively being worked; we hope to have a resolution soon.