Resolved incident

Failed transformation requests with combination of Strict Transformations and Auto-Upload

Cloudinary · Minor · Started

Duration
4h 22m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Cloudinary

    We are currently working to resolve a reported issue when using both Strict Transformations and the Auto-Upload feature. Until we resolve the issue, you may see "Transformation ... is not allowed" errors on requests that should trigger an auto upload from a remote URL or bucket. Until we resolve the issue, you can work around the issue by temporarily disabling Strict Transformations or using another method to allow the transformation to proceed such as signing the URL or adding an Strict Referral Domain: https://cloudinary.com/documentation/control_access_to_media#strict_transformations

  2. Identified

    Cloudinary

    We are working on deploying a fix for this issue; we'll provide a further update after the deployment is complete

  3. Monitoring

    Cloudinary

    A fix has been deployed and affected requests should now be working as expected. We'll resolve the incident after some further monitoring.

  4. Resolved

    Cloudinary

    This incident has been resolved.