Admins Unable to Create New Users

Resolved

None impact

Started

Lasted 6h 17m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    We are aware of an issue preventing users with the “Admin” role from creating new users. We are currently working on a fix and will provide updates as we learn more.