New Addon Subscribers are Unable to Create Mailbox in Rackspace

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   11 months ago

   Cloudways

   We are currently facing a technical issue that is preventing new Rackspace Addon users from creating mailboxes in Rackspace's email service. Our team is working on resolving this matter. We apologize for any inconvenience this may cause and appreciate your patience.

2. Investigating

   11 months ago

   Cloudways

   We are continuing to investigate this issue.

3. Resolved

   11 months ago

   Cloudways

   This incident has been resolved.