MANDATORY MAINTENANCE: Server Restart Required

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   5 months ago

   Cloudways

   We are running a mandatory maintenance activity across a few of our customers’ servers regarding infrastructure stability upgrades. This will require us to restart the servers which will introduce a brief service interruption. We are expecting the Cloudways Platform to remain fully operational during this activity. This is an ongoing activity and we will provide further updates here. Thank you for your trust in Cloudways.

2. Identified

   5 months ago

   Cloudways

   We are continuing to work on a fix for this issue.

3. Identified

   3 months ago

   Cloudways

   The mandatory maintenance is still underway. Our engineering team is actively working to complete the activity as quickly as possible. We appreciate your patience and cooperation in this regard.

4. Resolved

   about 2 months ago

   Cloudways

   This incident has been resolved.