Issue with Rackspace Email Addon

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   3 months ago

   Cloudways

   We are experiencing issues when adding or deleting Rackspace mailboxes, or updating mailbox passwords, through our Platform. This is resulting in errors for affected users. We are working with the Rackspace team to resolve this issue and will update you as soon as possible. We apologize for any inconvenience caused.

2. Monitoring

   3 months ago

   Cloudways

   A fix has been implemented and we are monitoring the results.

3. Resolved

   3 months ago

   Cloudways

   This incident has been resolved.