Past incident
Autonomous: Partial Service Degradation – London Region
Cloudways · Critical · Started
- Duration
- Unavailable
- Severity
- Critical
- Status
- No longer listed as active
Summary
Critical · No longer listed as active
The issue has been identified as originating from our upstream provider in the London region. We are in close coordination with their team as they work on a resolution. We will provide further updates here as more information becomes available. We apologize for any inconvenience caused.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Cloudways
Some Cloudways Autonomous applications hosted in the London region may be experiencing temporary connectivity issues due to a partial disruption. Our team is actively working with the infrastructure provider to restore full stability as quickly as possible.
Identified
Cloudways
The issue has been identified as originating from our upstream provider in the London region. We are in close coordination with their team as they work on a resolution. We will provide further updates here as more information becomes available. We apologize for any inconvenience caused.