Issue with Chat tool

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   10 months ago

   Cloudways

   We have identified an issue with our support Chat tool, impacting our communication with the customers. As a result, customers may encounter delays while reporting support issues through chat during this period. You can reach out to us on tickets support for immediate assistance. We highly value your patience and understanding as we strive to rectify the situation promptly. Thank you for your continued support.

2. Resolved

   10 months ago

   Cloudways

   This incident has been resolved.