Resolved incident

Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)

Cloudways · Minor · Started

Duration
94h 24m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Cloudways

    We are currently encountering an issue with adding domains and the records in DNS Made Easy addon. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected. Our team is actively investigating the issue and will provide updates as soon as more information is available.

  2. Monitoring

    Cloudways

    The issue with adding new domains and DNS records in the DNS Made Easy add-on has been resolved. We are monitoring the add-on to ensure stability.

  3. Resolved

    Cloudways

    This incident has been resolved.