Resolved incident

DigitalOcean Public API Degradation

Cloudways · Minor · Started

Duration
13h 53m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Cloudways

    Our DigitalOcean Engineering team is investigating an issue affecting the DigitalOcean Public API. As a result, customers may experience increased response times for API requests, including actions such as server restarts, disk attachments, and server provisioning. The team is actively working to identify and resolve the issue. We will provide further updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience and understanding.

  2. Monitoring

    Cloudways

    Our DigitalOcean Engineering team has implemented mitigation measures to address the issue affecting the DigitalOcean public API and Cloud Control Panel. We are seeing requests succeed, and users should now be able to access the Cloud Control Panel and issue/receive API requests normally. We are currently monitoring the situation to ensure that the service has returned to normal operation and remains stable. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.

  3. Resolved

    Cloudways

    This incident has been resolved.