Resolved incident

Issue with Inbox on Support Chat Tool

Cloudways · Minor · Started

Duration
8h 6m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Cloudways

    Our team is aware and investigating the issue with our support chat tool, impacting the Inbox, and Messenger. As a result, customers may encounter errors while reporting support issues through chat during this period. You can reach out to us for immediate assistance on ticket support.

  2. Resolved

    Cloudways

    This incident has been resolved.