Cluster connectivity and execution issues

Resolved

Major impact

Started

Lasted 20h 4m

View official incident ↗

Updates

  1. Resolved

    Following an extended period of monitoring, the team has confirmed that the cluster remains healthy and stable.

  2. Monitoring

    Teams have mitigated the immediate active impact, but work continues to ensure the problem does not recur and to fully understand the root cause. For now we will continue to monitor the situation. If you continue to experience impacts, please reach out to Support.

  3. Investigating

    We are investigating an issue affecting a subset of Basic and Standard clusters in eu-west1, where some clusters may be unable to connect or execute queries. Teams have been notified and are actively working on mitigation.

  4. Investigating

    We are investigating an issue affecting a subset of Basic clusters in eu-west1, where some clusters may be unable to connect or execute queries. Teams have been notified and are actively working on mitigation.

  5. Investigating

    We are investigating an issue affecting a subset of Free Tier clusters in eu-west-1, where some clusters may be unable to connect or execute queries. Teams have been notified and are actively working on mitigation.