Advanced cluster creation on AWS taking longer than expected

Resolved

Major impact

Started

Lasted 2h 50m

View official incident ↗

Updates

  1. Resolved

    We have deployed and verified a fix. Advanced clusters should now create within normal time frames.

  2. Identified

    We are continuing to work on the fix for this issue. Next update will be at 15:00 US/Eastern.

  3. Identified

    We are preparing a fix for deployment, which should restore AWS cluster creation times to normal levels. We will update the status page when the fix is deployed, or by 14:30 US/Eastern with more information.

  4. Identified

    We have identified an issue that is causing Advanced cluster creation on AWS to take longer than usual. We are preparing a fix, and will update this status page with more information when we have an ETA for resolution.