Resolved incident
Connection attempts failing for multiple Basic tenants in GCP South America (southamerica-east1).
Cockroach Labs · Major · Started
- Duration
- 1h 31m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
This incident has been resolved. CockroachDB Cloud (Basic) clusters hosted in GCP South America (São Paulo / southamerica-east1) experienced network connectivity issues that have now been fully restored. Connectivity has returned to normal and all affected clusters are operating as expected. We apologize for any disruption this may have caused. If you continue to experience any issues, please contact support.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Cockroach Labs
CockroachDB Cloud (Basic) clusters hosted in GCP South America (São Paulo / southamerica-east1) are currently experiencing network connectivity issues. We are investigating and will provide an update shortly
Resolved
Cockroach Labs
This incident has been resolved. CockroachDB Cloud (Basic) clusters hosted in GCP South America (São Paulo / southamerica-east1) experienced network connectivity issues that have now been fully restored. Connectivity has returned to normal and all affected clusters are operating as expected. We apologize for any disruption this may have caused. If you continue to experience any issues, please contact support.