Resolved incident

Attachment and image processing delays

Coda · Critical · Started

Duration
1h 18m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Coda

    We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii). This outage is causing a delay to process images and attachments into the doc. Any uploaded image and attachment has been stored on our servers successfully but we are experiencing a delay with processing the attachments and images to deem them as safe to provide to other collaborators of your document. We are monitoring the situation and hope to have a resolution shortly.

  2. Resolved

    Coda

    This incident has been resolved.