Past incident

Delayed Withdrawals - Interac e-Transfer

Coinbase · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

Withdrawals are now processing normally. Our team remains in contact with our payment processing partner and Interac to fully resolve the root cause. Further updates will be provided if necessary.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Coinbase

    Some Canadian users may experience delays when withdrawing via Interac e-Transfer. Our team is investigating this issue and will provide an update shortly. Your funds are safe.

  2. Identified

    Coinbase

    We continue to experience delays affecting Interac e-Transfer withdrawals for Canadian users due to an ongoing Interac issue. We are awaiting a fix and monitoring progress with our payment processing partner.

  3. Monitoring

    Coinbase

    Withdrawals are now processing normally. Our team remains in contact with our payment processing partner and Interac to fully resolve the root cause. Further updates will be provided if necessary.