Resolved incident

Administration is unreachable

Confluence · Critical · Started

Duration
1h 3m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

The issue with the Administration accessibility has now been resolved, and the service is operating normally for all affected customers.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Confluence

    We are aware of an issue where users are receiving a 403 error when attempting to reach Administration. Our team is looking into this issue with urgency and will provide an update as soon as possible.

  2. Monitoring

    Confluence

    The issues causing access problems to Administration have been resolved, and services are now functioning normally for all affected customers. We will monitor it closely for the next 30 minutes to ensure stability.

  3. Resolved

    Confluence

    The issue with the Administration accessibility has now been resolved, and the service is operating normally for all affected customers.