Static macro rendering is failing in Confluence Cloud

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   8 months ago

   Confluence

   Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed. Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.

2. Investigating

   8 months ago

   Confluence

   Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed. Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.

3. Identified

   8 months ago

   Confluence

   Our team has identified the cause of this issue, and a fix is currently being deployed. We are monitoring the deployment, and we will provide another update within 2 hours, or sooner if needed.

4. Resolved

   8 months ago

   Confluence

   On March 12, 2026, affected Confluence Cloud users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.