Interruption to Confluence in APSE region

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   12 months ago

   Confluence

   Multiple customers in APSE region are experience failure accessing Confluence application. We are currently investigating.

2. Investigating

   12 months ago

   Confluence

   We have an active line of investigation. Will update with results within 30 minutes.

3. Investigating

   12 months ago

   Confluence

   Addressed one potential cause of load in the affected region. Monitoring for results and continuing to pursue other leads.

4. Investigating

   12 months ago

   Confluence

   We are seeing reduced error volumes now which indicate improvement in Confluence availability. Continuing to monitor and investigate/validate root causes.

5. Investigating

   12 months ago

   Confluence

   We have addressed an issue causing increased database load and seeing recovery of user experience. Will continue to monitor before resolving issue.

6. Investigating

   12 months ago

   Confluence

   We see a full recovery in Confluence application experience in the affected AP SouthEast region now.

7. Resolved

   12 months ago

   Confluence

   This incident has been resolved.