Resolved incident

Attachment Loading Issue in C2C and Sandbox Migrations

Confluence · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

We have resolved an issue that affected attachment loading during C2C and Sandbox data copy migrations from 19-06-2025 18:00 UTC to 24-06-2025 08:49 UTC. If you encountered this issue, please delete the affected projects from the destination site and re-run the migration. For ongoing migrations, allow them to complete and then follow the same steps. For Sandbox FDC migrations, complete them as usual and re-run if needed. We appreciate your patience and cooperation.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Confluence

    We have resolved an issue that affected attachment loading during C2C and Sandbox data copy migrations from 19-06-2025 18:00 UTC to 24-06-2025 08:49 UTC. If you encountered this issue, please delete the affected projects from the destination site and re-run the migration. For ongoing migrations, allow them to complete and then follow the same steps. For Sandbox FDC migrations, complete them as usual and re-run if needed. We appreciate your patience and cooperation.