Resolved incident

Elevated error rates in AWS me-south-1 and me-central-1 regions

Confluent Cloud · Major · Started

Duration
425h 36m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Confluent Cloud

    This incident has been resolved.

  2. Monitoring

    Confluent Cloud

    AWS regional recovery is expected to be extended in both me-central-1 and me-south-1 regions. Customers requiring immediate restoration in these two regions are encouraged to review regional failover options.

  3. Monitoring

    Confluent Cloud

    Confluent Cloud services in AWS me-south-1 remain stable and operating normally following mitigation. We continue to monitor for any residual issues. Confluent Cloud services in AWS me-central-1 continue to experience a complete outage due to the ongoing AWS regional infrastructure failure in that region.

  4. Monitoring

    Confluent Cloud

    Confluent cloud services in AWS me-south-1 are mitigated. They are currently being monitored. Confluent Cloud Services in AWS me-central-1 are still disrupted owing to regional outage at AWS.

  5. Investigating

    Confluent Cloud

    Confluent Cloud services in AWS me-central-1 region are experiencing a major outage. They are linked to AWS's me-central-1 regional outage Confluent Cloud services in AWS me-south-1 are being mitigated.

  6. Investigating

    Confluent Cloud

    We are experiencing increased error rates in some of our Confluent Cloud services in AWS me-south-1 and me-central-1 regions. This began at approximately 05:00 AM UTC today and is linked to disruptions in AWS’s availability zones in these regions (mec1-az1, mec1-az3 and mes1-az2). Team is currently working on mitigating these and will provide updates as the situation evolves.