Resolved incident

Elevated Error Rates in AWS me-central-1 region

Confluent Cloud · Major · Started

Duration
3h 57m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved. All Confluent Cloud services are now healthy in me-central-1 region.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Confluent Cloud

    This incident has been resolved. All Confluent Cloud services are now healthy in me-central-1 region.

  2. Monitoring

    Confluent Cloud

    The problem has been mitigated as of 21:15 PM UTC today. All Confluent Cloud services are now healthy in me-central-1 region and we will monitor for any residual issues before resolving this incident in 1 hour.

  3. Identified

    Confluent Cloud

    We have identified the cause of the problem to be disruption in one of AWS’s availability zones (mec1-az2). We are taking steps to confirm the safest path to mitigation for any impacted Confluent Cloud services in this region.

  4. Investigating

    Confluent Cloud

    We are experiencing increased error rates in some of our Confluent Cloud services in the AWS me-central-1 region. This began at approximately 12:51 PM UTC today and is linked to a disruption in one of AWS’s availability zones (mec1-az2). Our team is actively applying mitigation steps and will provide updates as the situation evolves.