Resolved incident

Experiencing high error rate in AZURE in West Europe region

Confluent Cloud · Major · Started

Duration
10h 33m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Confluent Cloud

    Users in West Europe region of Azure could face elevated error rates and experience degraded performance. We are currently investigating the issue and attempting to mitigate or provide a work-around.

  2. Identified

    Confluent Cloud

    Azure has identified the issue and recovery actions are underway

  3. Identified

    Confluent Cloud

    Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 20:00 UTC, or sooner, as updates are available.

  4. Identified

    Confluent Cloud

    Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 21:00 UTC, or sooner, as updates are available.

  5. Identified

    Confluent Cloud

    Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 22:00 UTC, or sooner, as updates are available.

  6. Identified

    Confluent Cloud

    Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 23:00 UTC, or sooner, as updates are available.

  7. Identified

    Confluent Cloud

    Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 00:00 UTC, or sooner, as updates are available.

  8. Identified

    Confluent Cloud

    Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 01:00 UTC, or sooner, as updates are available.

  9. Identified

    Confluent Cloud

    Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 03:00 UTC, or sooner, as updates are available.

  10. Identified

    Confluent Cloud

    Confluent continues to work closely with Azure, and we are seeing recovery across a number of affected clusters. Azure has not yet provided a specific ETA for full resolution. We will continue to provide updates as more information becomes available.

  11. Monitoring

    Confluent Cloud

    A fix has been implemented and we are monitoring the results.

  12. Resolved

    Confluent Cloud

    This incident has been resolved.