Resolved incident

Service Disruption affecting Authentication, Schema Registry, ksqlDB, and Flink in AWS us-east-1

Confluent Cloud · Minor · Started

Duration
29h 39m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The systems have recovered and Confluent Cloud is fully operational.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Confluent Cloud

    We are investigating a service disruption affecting multiple services in AWS us-east-1 region. Affected customers may experience authentication failures, errors accessing Schema Registry, or issues with KSQL and Flink workloads. We are actively investigating the root cause and working toward mitigation.

  2. Identified

    Confluent Cloud

    The issue has been identified and a fix is being implemented.

  3. Investigating

    Confluent Cloud

    We are currently investigating this issue.

  4. Identified

    Confluent Cloud

    The issue has been identified and a fix is being implemented.

  5. Identified

    Confluent Cloud

    We continue to work on remediating the service disruption in AWS us-east-1. Confirmed impact: - Authentication — a subset of requests may fail - Schema Registry — authorization errors on a subset of requests - ksqlDB — a subset of queries/requests may be affected - Flink — statement management operations (create/update/delete) are degraded, and some running Flink jobs may fail or restart - Kafka operations (create, delete etc) Not impacted: Kafka cluster data-plane operations are not affected by this incident. This issue is isolated to the AWS us-east-1 region; other regions are unaffected

  6. Identified

    Confluent Cloud

    We continue to work on remediating the service disruption in AWS us-east-1. Not confirmed ETA at this time.

  7. Identified

    Confluent Cloud

    Confluent is continuing to work on remediating the service disruption in AWS us-east-1.

  8. Identified

    Confluent Cloud

    Confluent is continuing to work on the service disruption in AWS us-east-1. No immediate ETA for resolution is available.

  9. Monitoring

    Confluent Cloud

    We have applied a mitigation for the issue affecting Schema Registry, Authentication, ksqlDB, Flink, and Kafka operations in AWS us-east-1. Services are recovering and we are monitoring closely.

  10. Resolved

    Confluent Cloud

    The systems have recovered and Confluent Cloud is fully operational.