Resolved incident

Experience API experiencing issues on upsert operations

Contentful · Minor · Started

Duration
2h 52m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The incident is resolved

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Contentful

    We are investigating an issue where customers are experiencing errors with upsert operations on the Personalization Experience API.

  2. Identified

    Contentful

    We have identified the issue and are working with our upstream provider to provide a fix.

  3. Monitoring

    Contentful

    We have mitigated the issue and are seeing improvements on the error rates. We will continue monitoring the situation.

  4. Resolved

    Contentful

    The incident is resolved