Issues with asset uploads

Resolved

Minor impact

Started

Lasted 8h 22m

View official incident ↗

Updates

  1. Resolved

    This issue has been resolved.

  2. Monitoring

    We were able to mitigate the issue and have re-enabled the regular file uploader.

  3. Identified

    We have enabled a simpler fallback uploader that provides less functionality while we investigate the issue (XML-like file types, e.g. SVG, are working again though). Customers will need to reload the Contentful WebApp to use the fallback uploader.

  4. Identified

    Uploads of XML-like file types, e.g. SVG, are failing. We are working on a resolution.

  5. Investigating

    Customers are experiencing issues with uploading assets, specifically SVGs. We are investigating.