Resolved incident

Issues with asset uploads

Contentful · Minor · Started

Duration
8h 22m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This issue has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Contentful

    Customers are experiencing issues with uploading assets, specifically SVGs. We are investigating.

  2. Identified

    Contentful

    Uploads of XML-like file types, e.g. SVG, are failing. We are working on a resolution.

  3. Identified

    Contentful

    We have enabled a simpler fallback uploader that provides less functionality while we investigate the issue (XML-like file types, e.g. SVG, are working again though). Customers will need to reload the Contentful WebApp to use the fallback uploader.

  4. Monitoring

    Contentful

    We were able to mitigate the issue and have re-enabled the regular file uploader.

  5. Resolved

    Contentful

    This issue has been resolved.