Insights Dashboard failing to load

Resolved

Major impact

Started

Lasted 3h 6m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    The issue with our upstream provider has been resolved and the Insights API and Dashboard are back to normal operation. We are monitoring the situation.

  3. Investigating

    Our upstream data provider is experiencing degrading performance, making most of our Optimization insights unavailable

  4. Investigating

    We are investigating an issue where the Contentful Insights Dashboard is failing to load for customers.