Past incident

Insights Dashboard failing to load

Contentful · Major · Started

Duration
Unavailable
Severity
Major
Status
No longer listed as active

Summary

Major · No longer listed as active

The issue with our upstream provider has been resolved and the Insights API and Dashboard are back to normal operation. We are monitoring the situation.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Contentful

    We are investigating an issue where the Contentful Insights Dashboard is failing to load for customers.

  2. Investigating

    Contentful

    Our upstream data provider is experiencing degrading performance, making most of our Optimization insights unavailable

  3. Monitoring

    Contentful

    The issue with our upstream provider has been resolved and the Insights API and Dashboard are back to normal operation. We are monitoring the situation.