Stale entries on Content Delivery API

Resolved

Minor impact

Started

Lasted 5h 40m

View official incident ↗

Updates

  1. Resolved

    We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.

  2. Investigating

    We are continuing to investigate this issue impacting a subset of customers in the EU.

  3. Investigating

    Some customers in the EU data residency region are receiving stale entries from Content Delivery API. We are investigating.