Resolved incident

Stale entries on Content Delivery API

Contentful · Minor · Started

Duration
5h 40m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Contentful

    Some customers in the EU data residency region are receiving stale entries from Content Delivery API. We are investigating.

  2. Investigating

    Contentful

    We are continuing to investigate this issue impacting a subset of customers in the EU.

  3. Resolved

    Contentful

    We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.